Services
- Back-up Support
- /
- Services
- /
- Home
Back-up Support
Our support service is designed to reduce stress, improve continuity of care and make the work of our fellow specialist and emergency vets more sustainable.
Helping emergency vets stay confident and enjoy the challenge
Emergency cases can be rewarding, but also overwhelming — especially when you’re alone at night. We provide real-time support so you can stay focused and confident, even during the toughest nights.
Live Support
We’re just a call away to assist with: patient intake, triage & stabilization, diagnostic planning, treatment decisions. If your emergency patient is admitted and begins to decline, we’re right there to reassess the situation and help adapt treatment — all based on your plan.
Step-by-Step Guidance
Need help with a procedure you’re not fully comfortable with? We’ll guide you in real time — calmly and clearly.
Looking Ahead: Virtual Presence
We’re currently testing live support through head-worn cameras — so in the future, we can be there with you virtually, right at your side.
Tailored to the needs of our fellow specialists
Your hospitalized patients matter. We understand how difficult it can be to leave them at the end of a long day. That’s why we’re here—to provide ongoing, personalized support throughout the night, soyou can go home with peace of mind.
Start the Night Right
A quick evening handover — via rounds or voice message —gives us everything we need: patient updates, treatment plans,and potential concerns.
Overnight Support
If anything changes during the night, the onsite vet can give us aquick call and we help assess the situation, adjust treatment,and make decisions that align with your plan and the owner’swishes — so you can rest easy, no need to wake up.
Smooth Morning Handover
Prefer a follow-up? We’ll send a brief update or voice messageat the end of the shift to seamlessly return care to you
